The device manager reports that all of my drivers are up to date. It turns out that things are more complicated.
#M310 logitech mouse utility reconnect how to
But again, I’ve no idea whether that’s at all related to my freezing issue.Ĭan anyone give me advice on how to troubleshoot the freezing issue?
Don’t know why that would work, but it did, in both his case and mine. By Googling, I found that others had had the same problem, and that one person solved it by first changing the configuration, then detaching the USB connection, then rebooting and then reattaching the USB connection. That is, I’d change it to left handed, but after a re-start it reverted to right-handed. I had one other problem, which may or may not be related: the button configuration for the mouse wouldn’t stay fixed.
I ordered a powered hub, which arrived today, and it doesn’t help. Two friends thought that my problem may have resulted from the “fact” that the Surface is “notorious” for having “under-powered” USB ports, and that it could be solved by my using a powered USB hub.
I’ve tried three different wireless mice (all Logitech, two of which use the same software, although they’re different models), with the same result in all three cases. In other cases the mouse works intermittently, but only hesitantly. I’ve tried this with 5 or 6 drives, and in most cases the mouse freezes and stays frozen until I disconnect the drive. With one exception (a more than 10-year old 2 GB pen drive), when I attach any of my USB drives it freezes the mouse, and I have to use the touch pad (which I dislike using). I have a new MS Surface Book with Windows 10 Pro version 1803.